At Liddy, we want you to love your universal lids. If you're not completely satisfied with your purchase, we're here to help.
You have 30 days from the date of delivery to return your Liddy products for a full refund. Items must be in their original condition with all components included.
Contact our support team at [email protected] with your order number and reason for return. We'll provide you with return instructions and a return authorization number.
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure your return arrives safely.
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
If you receive a defective or damaged product, please contact us immediately at [email protected]. We'll arrange for a replacement or full refund, and we'll cover the return shipping costs.
If you have any questions about our return policy, please don't hesitate to reach out to our customer support team at [email protected]. We're here to help!